Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• •Contact details: name, phone number, email address and billing address.
• •Event or site information: venue address, event dates, number of personnel required, shift timings and special instructions.
• •Identity verification: government ID copies when required for high-security or VIP assignments.
• •Communication records: WhatsApp messages, emails, calls and notes from our support team.
• •Technical data: IP address, browser type, device information and cookies for website analytics and security.

2. How We Use Your Information

We use your information solely for legitimate business purposes, including:

• •Processing your booking and assigning verified personnel.
• •Communicating with you about your requirement, schedule or changes.
• •Verifying the identity of clients and staff for safety and compliance.
• •Improving our website, services and customer experience.
• •Sending important service updates or promotional offers (you may opt out anytime).
• •Complying with legal obligations or law enforcement requests.

3. Information Sharing

We do not sell your personal information. We only share it with:

• •Assigned D360 staff and captains so they can fulfil your booking.
• •Trusted service providers who help us operate our website, payments or communication platforms.
• •Legal or regulatory authorities when required by applicable law.

All third parties are bound by confidentiality obligations and may only use your data for the specific purpose we engage them for.

4. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your information. This includes access controls, encrypted transmission and secure storage. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic and remember your preferences. You can manage cookie settings through your browser. Disabling cookies may affect some website features.

6. Your Rights

Depending on applicable law, you may have the right to:

• •Access the personal information we hold about you.
• •Request correction of inaccurate or incomplete data.
• •Request deletion of your personal data, subject to legal obligations.
• •Object to or restrict certain processing activities.
• •Withdraw consent for marketing communications.

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, maintain business records, comply with legal obligations and resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: